Technical Resources Est - , Dubai

Luis B

I am very happy with the service received. Sabir treated me very well. The fixation process was smooth and their painless dent removal is fantastic. I highly recommend this service to every Tesla owner.

Ghida Kaddah

Terrible customer service and crooks. I had a very minor scratch on the hood of the Tesla car and they wanted to charge me 2400 dhs for it. When I said it was expensive he replied' we know our jobs' dismissively and walked away... Well when i spoke to Tesla they said jobs like this are around 350 dhs!! Please stay away and don't encourage crooks to take your money.

mehdi chiguer

Was very delicate case as I had to bring my car that had rear accident for the second time, so the trunk had to be fixed for the second time,
The experience started on one leg but Ramesh came along and knew how to make it end well for me,
Thank you and hopefully no more accident for me,

Bianca

I experienced horrible customer service and huge delays with my car repair. The staff kept changing the time and day of when I could come and collect my car and finally told me that they would arrange for the car to be dropped off at my place of work at 5:30pm. The car never showed up and the employee I was in contact with had turned off their phone! I was finally able to reach the manager of the company at 8:45pm who was of absolutely no help at all, was extremely rude, and began yelling at me that there was nothing he could do. What a horrible, incompetent garage with rude and inefficient employees. I would never come back here or recommend it to anyone.

Frederick van Aswegen

Car came back after months with a hole in my seat. And as per their 2 min investigation was not them and all their people that worked on the car said it wasn’t them-and they refused fix. My vehicle is brand new.

sunil raj

I given my accident Nissan tida last week to TR LLC and it was serviced by Mr. Elton , and I have to say that I am impressed by Mr. Elton work, the way of deal with customer's professionally , giving his best to meet the deadline under pressure and ensuring customer satisfaction. Thanks man! Keep it up.

Rahul Raghav

worst experience i had in my life, charged money from insurance , but did not fix it , i took my car 3 time there for same issue, the Guy always give me excuse and promise me we will fix soon but nothing happen, please think 100 before visit there , it's highly unprofessional. will waste your time and money.

Suraj Lobo

After 5 years of being a loyal customer with Technical Resources, I had decided to end my relationship with them on a very sad note yesterday. I have been signing up with their Maintenance Contracts continuously for the past five years. But today when i went for the last Service pending in the current contract they came up saying your Contract has expired. yes i agree i can't demand for the service contract to be completed as per their terms and conditions which has a time/mileage limit. But when i had signed up for the first time in 2012, they had mentioned to me that the Time Limit on the contract is not followed in practice and even got in amended in writing in the terms section with the signature of the Service Advisor. It was my mistake to assume that it will be carried forward on the newer contracts and taking a written approval is not necessary based on our mutual trust and understanding. However today the Service Advisor(s) as well as the Manager refused to complete the service contract qouting time limit clause. Although i say that i have been a loyal customer for 5 years, I have lived with their shortcomings and compromised on the service quality assuming that it will reciprocated accordingly with their generosity of not strictly following the time limit clause of the contract. But unfortunately they turned out be really harsh and lost a loyal customer just for a matter of 100 Dhs which they asked me to pay to finish the last pending service.

However today I made up my mind to pay the 100Dhs to finish with the last pending service and visited them. But to my surprise the TR Management must have seen this post and instructed the team at their Workshop to help me out . The Service Supervisor (Mr Zaheer) went out of the way to help me out and completed the service with personal supervision at no additional cost. So i'm now really thankful to TR for considering my loyalty and treating me with the exceptional service. I hope TR will keep up to this Customer centric approach. Thanks to TR once again.